My name is Johanna and I am working as Sales Manager at PACCOR in Germany. I studied professional translation for Spanish and English at the University of Saarbrücken and later did my MBA in General Management. When I started at PACCOR in 2000, I originally planned to stay for one to two years at most and then move on to Spain to work. Well, what can I say? Today I am here more than 20 years, because I like it here and have experienced many changes over the years. After work you can usually find me on the back of my horse to relax and I also like travelling very much.
I have always worked in sales and customer service. That means I have always had contact with our customers. I am the first point of contact for our customers when they have questions and requests and am the link between them and our internal departments such as the planning and production department.
What I really like is when I am able to find a solution in a difficult or challenging situation that is feasible and satisfying for everyone involved.
There is no real daily routine in my job, because when I start work in the morning, I never know what the day will bring. Sometimes it's the small or bigger catastrophes that could happen and need to be solved or it's the pleasant surprises and good news that I of course prefer.
Never give up! There is always a way to find an agreement or solution.
We have a good team spirit, so everyone is open to support and help, even if it is not their core competence or duty.